FAQs

New Collection Is Available Now

How will my box be delivered?

All boxes are sent unbranded, in discreet packaging. The Bare Essentials pack is sent via royal mail and will arrive with your normal post unless a larger box is required, whereas the Loud Pack and King Henry boxes will be sent via courier.

Can I cancel at any time?

You can cancel anytime before payment is taken on the first of each month. As we start hand-picking each box straight away we cannot offer refunds once payment is complete.

Do I pay for postage?

Postage and packaging is included and we will never add hidden costs or extras without your permission!

Can I get a box delivered abroad?

Unfortunately we cant ship internationally at the moment but will be looking into European shipping soon.

Can I see a box before I subscribe?

We will be making a limited number of boxes each month for individual purchase on our website or from selected retailers and head-shops. You will save money through our subscriptions but if you only need a one off gift or want to try before you subscribe then we’ve got you covered.

When will each box arrive?

All boxes will be shipped 7-14 days after payment is taken, giving us time to personally pick and pack each box ready for you. Lil’ Green Boxes will arrive 2-5 days later depending on weekends and bank-holidays.